Refund policy

Because all items are made to order, we cannot accept returns, exchanges, or refunds for:

• wrong size ordered

• buyer’s remorse

• change of mind

However, if your item arrives damaged, misprinted, or defective, we will replace it at no cost to you.

To request a replacement for a damaged or incorrect item, please email us within 7 days of delivery with:

1. Your order number

2. A photo of the issue

3. A short description of the problem

We work with trusted print-on-demand partners, and quality issues are rare — but we’ll make it right if something slips through.

Thank you for supporting Everest Mystery!